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EXPERTISE / 05

WhatsApp, Chat & Voice AI

Connect the conversation to the operation.

A customer message should not disappear into a disconnected inbox. We connect messaging to structured workflows, business systems and the people who can resolve the request.

Discuss this project ↗

One conversation. A connected operation.

V / Messaging & voiceSANDBOX · SYNTHETIC DATA
CONVERSATION DESKLOCAL / DEMO
SAMPLE CONVERSATION / 01

Could I change my appointment to Friday?

Friday at 14:00 is available in the sample calendar. Shall I prepare the change?

Draft only · awaiting operator review
VOICE / HANDOFF QUEUE
Same context.
Every channel.
Select a node to inspect it, or run the sample journey.
See the complete architecture.44 connected nodes · branching logic · inspectable decisions

Local simulation with synthetic data. No production service, payment, message or AI model is connected.

V / EXPLORE THE FULL SYSTEM

Conversation operations

WORKSPACE / CONVERSATION / Execution canvas LOCAL SIMULATION

Complete sample data and healthy adapters.

100%Drag to pan · + / − zoom · arrow keys move
01 / SYSTEM MODULE

Channel intake

01 / 7 inspectable steps · one connected route

02 / SYSTEM MODULE

Conversation context

02 / 7 inspectable steps · one connected route

03 / SYSTEM MODULE

Knowledge & routing

03 / 8 inspectable steps · one connected route

04 / SYSTEM MODULE

Human handoff

04 / 7 inspectable steps · one connected route

05 / SYSTEM MODULE

Delivery & continuity

05 / 8 inspectable steps · one connected route

06 / SYSTEM MODULE

Exceptions & recovery

Bounded retries · failure records · duplicate protection

Ready to execute0 steps processedWaiting for input
● Success◇ Needs review! Error↶ Bounded retryDashed line / conditional branch

Synthetic data · deterministic local simulation · no external service, payment, message or AI model is connected.

CONTEXT ACROSS CHANNELS

People should never start over.

A conversation can move between chat, voice and a person without losing its history.

01

WhatsApp business workflows

Connect the WhatsApp Cloud API to supported business processes, with message handling, validation and clear delivery states.

02

Conversational customer support

Help customers navigate common requests, collect useful information and hand off to a human with the conversation context.

03

Orders and bookings

Turn conversations into structured order, appointment or service requests before a verified business action is taken.

04

Voice AI options

Design voice-assisted intake or follow-up where speech fits the customer journey, with transcription and operator escalation.

02 / COMMON BUSINESS PROBLEMS

Sound
familiar?

  • Customer conversations are disconnected from orders and operational records.
  • Repetitive questions consume time that operators need for complex cases.
  • Automation does not know when to hand a conversation to a person.

A clear path through
the moving parts.

  1. 01

    Receive message

  2. 02

    Understand intent

  3. 03

    Validate request

  4. 04

    Respond or act

  5. 05

    Hand off when needed

Try an interactive concept demo ↗
04 / TECHNICAL CAPABILITIES

Built with
intention.

Tools support the solution. They don't define it.

  • WhatsApp Cloud API
  • Automated conversations
  • AI chatbots
  • Human agent handoff
  • Order and booking flows
  • Message processing
  • Notifications
  • Voice AI agent options
  • Speech-to-text integration
  • Conversational business automation
WhatsApp Cloud APIWebhooksSpeech-to-textVapi / Retell optionsTwilio options

Messaging and voice deployments depend on provider approval, consent, API pricing and telephony requirements. No live messages or calls are sent by this website.

Let's connect the dots
in your business.

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